Commitment to a responsible future

Our ethos

Discover how our EarthCheck partnership, dedicated property-level teams, and clear goals drive our commitment to environmental stewardship. Join us in our journey to redefine luxury with purpose and make a lasting impact on our planet.

A comprehensive approach

Carbon reduction

We are taking decisive action to reduce our carbon footprint through energy-efficient innovations and a commitment to the Glasgow Declaration on Climate Action in Tourism. Our comprehensive strategy includes energy optimisation, carbon reduction initiatives, and partnerships with EarthCheck to help us achieve net-zero emissions by 2050.

Energy & water stewardship

Resource management

Resource management is key to our sustainability strategy, focusing on energy and water optimisation to reduce consumption and support our carbon reduction goals. Through advanced technologies, renewable energy commitments, and team-driven conservation efforts, we are setting new standards in responsible luxury.

From strategy to success

Food sustainability

Food sustainability is at the heart of our culinary operations, from reducing waste to embracing local and organic sourcing. Through innovative partnerships, such as with Winnow Solutions, and a dedication to zero-waste practices, we have reduced food waste by 42%, with plans to reach our 50% target.

Meaningful connections

Sustainable experiences

We believe that true luxury is found in meaningful connections with the world around us. Our curated sustainable experiences allow guests to engage with local communities and conservation efforts, creating lasting memories while supporting our sustainability journey.

Preserving natural heritage

Biodiversity

We are dedicated to preserving biodiversity and protecting wildlife across our properties, ensuring that our luxury experiences support, rather than harm, the ecosystems we inhabit. Our commitment extends to ethical wildlife encounters, responsible guest experiences, and a comprehensive policy that prioritises animal welfare and conservation. 

Committed to community

Sustainable partnerships

We believe luxury hospitality extends beyond exceptional service to include a deep commitment to the communities we serve. Through longstanding partnerships with charities like The Starlight Foundation and Hospitality Action, as well as empowering our team to volunteer, we make a tangible impact on those in need.

Leading with purpose

"As I reflect on my journey with Red Carnation Hotels - from my beginnings as a housekeeper through various leadership roles and as General Manager of The Egerton House Hotel - I am profoundly honoured to now lead our global sustainability efforts as Vice President of Sustainability.

Throughout my years with this remarkable organisation, I have witnessed firsthand how deeply sustainability is woven into our culture. What began as isolated initiatives has evolved into a comprehensive vision that touches every aspect of our operations. Our partnership with EarthCheck marks an exciting new chapter in this journey, providing us with a robust framework to measure our progress and hold ourselves accountable.

The pages that follow outline our commitment to environmental stewardship, community engagement, and responsible luxury. But beyond these words lies the true heart of our sustainability efforts: the passionate individuals across our properties who bring these principles to life every day. From our chefs creating innovative zero-waste dishes to our teams volunteering in local communities, it is their dedication that transforms ambition into impact.

Our path to sustainability is not without challenges, particularly as we work toward our net-zero emissions goal by 2050. Yet I am inspired by what we have already accomplished - reducing food waste by 42%, transitioning to renewable energy across most of our properties, and creating meaningful experiences that connect our guests with the natural world.

As we move forward, we remain committed to balancing exceptional luxury with environmental responsibility. I invite you to join us on this journey - whether as a guest, a team member, or a partner - as we work together to ensure that the beauty and wonder of our world endures for generations to come."

- Michelle Devlin, Vice President of Sustainability