Having worked for Red Carnation Hotels for nearly 20 years, the best feedback for me is when guests remark on the fantastic service they received. Ultimately this is how my department is judged; on our recruitment through to the training we deliver. The most satisfying moments are when I see someone develop and grow within the company or being happy in their role, doing a brilliant job and wishing to stay with the company for many years is important to me.
After working in a busy London hotel for several years I made the move to HR to follow my passion for working with people. Upon gaining experience in Training, Recruitment and HR Manager roles, my journey with Red Carnation Hotels began with my time as Group HR Manager. I have since been promoted to Director of People & Culture and feel fortunate to work for such a unique, dedicated and caring company.
My career in hospitality began in the kitchen at my local hotel. The experiences led me to understand that I enjoyed both working with people and serving them. I began my journey with Red Carnation Hotels in January 2019, and I am so proud to be working for one of the best companies in hospitality, and since joining I understand why – each and every member of the team is treated with genuine care. I look forward to supporting my team to achieve the highest possible standards and beyond.
I proudly joined Red Carnation Hotels this year as a Recruitment Officer with 10 years of experience working in hotel operations. I love helping applicants find their ideal position, in a hotel that is right for them, as all our hotels have different personalities. I look for candidates who have a great attitude, a willingness to work, and a positive, service-orientated approach.
I joined the Red Carnation Hotels Management Programme, after completing my degree, This provided me with the opportunity to develop within a brilliant company. I relished the chance to learn and took the opportunity to move into People and Culture in 2019. I have spent time learning valuable skills as a trainer, as well as working closely with our team members. My current role involves assisting all employees and I aim to help them feel supported and cared for throughout their time with us.
I am passionate about developing people and empowering them to be the best that they can be. I am fortunate to work with all employees across the company and support them on their individual journeys with Red Carnation Hotels. My role is to ensure that each member of our team grows and develops through our in-house training programmes, on-the-job training or external courses.
My time studying psychology has equipped me with a deep interest in people; how we learn and how we can aid each other’s development. With Red Carnation Hotels, I am in the fortunate position of being able to bring my learning experience to help and support others on their career path. It is my aim to help our team members to feel confident in their knowledge and ability to succeed and ensure that this shines through to our guests, to make both our and their experience as rewarding as possible.
I am passionate about hospitality and have been since a young age. I moved to the UK at 17 years old by myself to pursue a degree in Hospitality and Tourism Management. I have spent the last 5 years working in hotel operations in various different departments. I am excited about my role at Red Carnation Hotels and look forward to finding the right candidates for our hotels across the collection.
I have spent over 10 years in hotel operations across hotels, I have found that it’s the amazing people that work in the industry that make it such a great place for guests and team members alike. I want to help support and develop people within hospitality, and joining the P&C team at Red Carnation was the perfect opportunity. I hope to develop the future of our industry by creating impactful experiences for our Management Programme participants, graduates, and interns.