Having worked for Red Carnation Hotels for nearly 20 years, the best feedback for me is when guests remark on the fantastic service they received. Ultimately this is how my department is judged; on our recruitment through to the training we deliver. The most satisfying moments are when I see someone develop and grow within the company or being happy in their role, doing a brilliant job and wishing to stay with the company for many years is important to me.
After working in a busy London hotel for several years I made the move to HR to follow my passion for working with people. Upon gaining experience in Training, Recruitment and HR Manager roles, my journey with Red Carnation Hotels began with my time as Group HR Manager. I have since been promoted to Director of People & Culture and feel fortunate to work for such a unique, dedicated and caring company.
My career in hospitality began in the kitchen at my local hotel. The experiences led me to understand that I enjoyed both working with people and serving them. I began my journey with Red Carnation Hotels in January 2019, and I am so proud to be working for one of the best companies in hospitality, and since joining I understand why – each and every member of the team is treated with genuine care. I look forward to supporting my team to achieve the highest possible standards and beyond.
I proudly joined Red Carnation Hotels this year as a Recruitment Officer with 10 years of experience working in hotel operations. I love helping applicants find their ideal position, in a hotel that is right for them, as all our hotels have different personalities. I look for candidates who have a great attitude, a willingness to work, and a positive, service-orientated approach.
I am passionate about developing people and empowering them to be the best that they can be. I am fortunate to work with all employees across the company and support them on their individual journeys with Red Carnation Hotels. My role is to ensure that each member of our team grows and develops through our in-house training programmes, on-the-job training or external courses.
My time studying psychology has equipped me with a deep interest in people; how we learn and how we can aid each other’s development. With Red Carnation Hotels, I am in the fortunate position of being able to bring my learning experience to help and support others on their career path. It is my aim to help our team members to feel confident in their knowledge and ability to succeed and ensure that this shines through to our guests, to make both our and their experience as rewarding as possible.
After graduating with a 1st class degree in Hospitality & Tourism Management and working in hotel operations for over 5 years, I joined Red Carnation Hotels as Recruitment Coordinator where I oversaw recruitment for our UK hotels while assisting our overseas teams. This enabled me to learn about our talented teams across the collection and help find the right people for them. As Talent Development Officer, I oversee our young talent's development by guiding all learners through their programmes.
I began my career at Red Carnation Hotels on the Degree Apprenticeship programme and have cherished working with and learning from a variety of individuals over the past three years. Recently, I took the opportunity to join the People & Culture department, where I now have the valuable chance to play a key role in the early phases of an employee’s journey, assisting with the onboarding process across the company. I am excited to continue supporting employees of RCH in the future.
After graduating with a first-class degree in Human Resource Management, I began my career at Red Carnation Hotels and joined the fantastic People & Culture team. I hope to utilise my passion for working with people to help deliver excellent employee experience through the full employee life cycle. I look forward to developing and growing my experience within the People & Culture department to further support all RCH employees.
I proudly joined Red Carnation Hotels 10 years ago, when I was just 18 years old, after studying Food and Beverage in college. I started as a waitress and worked my way to Guest Services Manager. I've since joined the Learning and Development team, as an opportunity to share my training experiences to others who wish to grow and develop in the company. None of this would have been possible without the training provided by Red Carnation along with the development and progression I have received.