Beatrice Tollman, Founder & President

Welcome to our family

We are a family in the true sense of the word. Each of our hotels are run by warm and caring people, working together as one family that shares the same passion for outstanding hospitality.

Family-owned and family-run, our warm, inclusive ethos embodies everything we do, embracing every guest, hotel and member of our team.

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Our promise

At Red Carnation Hotels, our people are our pride. Every member of our exceptional RCH family across the globe is celebrated for their invaluable contribution. It is their heart, soul, and passion that has enabled our brand to become recognised and respected as of the most admired luxury hotel collections in the world.

Our Platinum accreditation from Investors in People - the highest accolade possible in business – reflects just how seriously we take the growth, development, and wellbeing of our people. Every day, in each of our award-winning properties across the world, we work to honour our responsibility.

Central to this is respecting and protecting the dignity and security of our people, ensuring that they can enjoy a working environment that reflects their values, and the values of Red Carnation Hotels. Harassment in any form will not be tolerated. Immediate, decisive action will be taken by leadership at the highest levels.

Together, we are one Red Carnation family.