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Welcome to our family

We are a family in the true sense of the word. Each of our hotels are run by warm and caring people, working together as one family that shares the same passion for outstanding hospitality.

Family-owned and family-run, our warm, inclusive ethos embodies everything we do, embracing every guest, hotel and member of our team.

Positive, memorable experiences

Value, respect and support

Passionate about service

Warm, generous hospitality

Exceeding expectations

Positive, memorable experiences

Value, respect and support

Passionate about service

Warm, generous hospitality

Exceeding expectations

Positive, memorable experiences

Value, respect and support

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Bea Tollman holing her dog with the sea in the background

Our Founder & President

Our teams are led by Beatrice Tollman, our Founder and President, who is one of the most widely respected women in the hotel industry. Beatrice is renowned for her hands-on approach to service and hospitality and today, 65 years after opening her first hotel, is still intrinsically involved in every aspect of our collection.

Tollman family in Xigera

From our family to yours

Beatrice, affectionately known as Mrs T, now leads our incredible teams alongside her daughters, Victoria (Director of Red Carnation Hotels) and Toni (Director of Design and Projects), to continue to warmly welcome guests, from our generations to yours - and in particular, oversees the delicious cuisine and beautiful design of each of our hotels.

Our wonderful teams

We are proud to have so many long-standing team members, some who have been part of the Red Carnation family for more than 60 years - a true indication of their passion. Our guests enjoy being warmly welcomed back to our hotels by familiar faces, who are all empowered to make a difference.

Our Executive Team

From Victoria and Toni Tollman, who are following in their mother's footsteps with her passion for the hotel business, their guests and their wonderful teams, to our Managing Director Jonathan Raggett and Brett Tollman, CEO of The Travel Corporation, we are fortunate to be led by an inspirational Executive Team.

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A collage of photo's of the General Managers at Red Carnation Hotels

Our General Managers

Our General Managers lead a family of passionate people, with a warm, inclusive ethos that embraces everything we do. They offer enriching and rewarding experiences for our guests, which is why they choose to stay with us again and again.

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Jonathan Keane, Executive Head Chef

Our Executive Chefs

Our Executive Chefs are proud to feature Beatrice Tollman’s famous signature dishes on their menus. These have been collected, refined and perfected through the generations, and are personally taught by Mrs Tollman herself to every chef in each of our hotels.

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Photo of entrance to The Montague

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London

  • Hotel 41
  • The Milestone Hotel & Residences
  • The Rubens at the Palace
  • The Egerton House Hotel
  • The Chesterfield Mayfair
  • The Montague on the Gardens

Dorset

  • Summer Lodge Country House Hotel & Restaurant
  • The Acorn Inn

Ireland

  • Ashford Castle
  • The Lodge at Ashford Castle
  • Hatch Hall

Guernsey

  • The Old Government House Hotel & Spa
  • The Duke of Richmond Hotel

Edinburgh

  • 100 Princes Street

South Africa

  • Bushmans Kloof Wilderness Reserve & Wellness Retreat
  • The Twelve Apostles Hotel and Spa
  • The Oyster Box

Botswana

  • Xigera Safari Lodge

Geneva

  • Hotel d'Angleterre

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