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Awards & accolades

Our guests are our most passionate ambassadors and we are so appreciative of the superb endorsements we receive daily through direct feedback, online reviews and travel awards. These awards are wonderful recognition and reward for our extraordinary teams and their unrivalled efforts to create exceptional guest experiences.

Travel + Leisure Awards 2024

We are so proud to share that Red Carnation Hotels was ranked as the fourth Best Hotel Brand In The World in the 2024 Travel + Leisure Awards. Additionally, a number of our hotels (Ashford Castle, The Egerton House Hotel, Hotel 41, The Milestone Hotel & Residences and The Rubens at the Palace) were all ranked highly in their respective categories. 

AA Hospitality Awards

The Red Carnation Hotel Collection was delighted to walk home with the award for Hotel Group of the Year at the 2024 AA Hotel & Hospitality Awards. This significant achievement underlines our commitment to service excellence, distinctive designs and exceptional guest experiences.

Enduring excellence

We are incredibly proud of our founder and president, Beatrice Tollman, for her remarkable achievements over the years, including being named Hotelier of the World by HOTELS magazine in 2020, receiving the Catey Lifetime Achievement Award in 2016, and being inducted into the British Travel & Hospitality Hall of Fame in 2019.

Among the very best

  • The Caterer People Awards - Partnership Award - 2024
  • CTH - Gold Employer - 2024
  • Travel + Leisure - Red Carnation Hotel Collection ranked as the 4th Best Hotel Brand in the world - 2024
  • Best Family-Owned Luxury Boutique Hotel Chain, LUXlife Magazine Travel & Tourism Awards - 2024
  • Top Employers Institute - Top Employer Award - 2023-2024
  • Nominated for Condé Nast Traveller Readers’ Choice Awards - 2023
  • Catey Award for Best Sustainable Business - 2023
  • Catey Award for Best Employer - 2023
  • Princess Royal Training Award - 2017-2023
  • Les Nouvelles Esthétiques - Xigera awarded 'Best Safari Spa in Africa' - 2022
  • Catey Award for Best Employer - 2023 
  • Les Nouvelles Esthétiques - Xigera awarded 'Best Safari Spa in Africa' - 2022
  • Travel + Leisure – Ashford Castle awarded the Best Hotel Resort in the UK & Ireland - 2022
  • Travel + Leisure – Red Carnation Hotel Collection ranked as the 5th Best Hotel Brand in the world - 2022
  • Travolution Awards – Awarded 'Best for Staying' - 2021
  • Travel + Leisure 'World's Best' Awards 2021 - Voted No.3 Best Hotel Brand in the World
  • Forbes Five-Star Award - Ashford Castle, Hotel 41, The Egerton House Hotel and The Milestone Hotel & Residences retain their award - 2021
  • World Travel Awards 2020 – The Twelve Apostles Hotel and Spa voted Africa’s Leading Luxury Hotel
Sitting area in Sir John Coward Lounge

Complete award list

Explore our comprehensive list of prestigious awards and accolades to see the scope of our achievements and discover how our dedication to excellence has been acknowledged over the years.

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