From the beginning, our philosophy has been simple: when we care deeply for our people, they bring that same care to every guest. At Red Carnation Hotels, heartfelt service is not a standard, it’s a legacy. Passed down through generations, this enduring culture of warmth, dedication, and genuine hospitality is what truly defines us.
Discover a century of timeless hospitality and luxury at Red Carnation Hotels. From our humble beginnings in a small South African village to an internationally celebrated collection of iconic properties, our history is a testament to our unwavering commitment to excellence.
The Red Carnation Hotels story began when a beautiful young woman called Bea caught the eye of a distinguished young hotelier named Stanley, who was known for wearing a red carnation in his lapel.
Our new Red Carnation signature chocolate, created by our talented Chocolatière Paula Stakelum, is crafted from the finest white chocolate and delicately blended with seasonal berries. Inspired by Stanley Tollman’s epicurean taste and the pure pleasure he took in savouring it, this little indulgence is a tribute to his enduring spirit. Stanley continues to inspire us every day, in the care we take, the details we cherish, and the joy we aim to create for every guest.
The bobotie spring roll is a signature Red Carnation recipe that reflects the Tollman family’s South African heritage. It first became a guest favourite at bbar and is a consistently loved and shared dish, now served in all Red Carnation bars and restaurants.
These are just two examples of how the Red Carnation experience is steeped in familial tradition.
Vicki Tollman is President of Red Carnation Hotels, a family-owned collection defined by warmth, individuality and a deeply personal approach to hospitality. Inspired by her parents, she developed a clear understanding that true hospitality is an expression of care, a philosophy she carries forward today with a contemporary vision. Closely involved across the business, she champions a people-first culture that values loyalty, nurtures future talent and inspires her teams.
Brett Tollman, a passionate leader in hospitality, dedicated over 35 years to The Travel Corporation as CEO. Focused on strategic planning and vision for Red Carnation Hotels, he now upholds his family’s legacy while driving excellence in travel, food, and hospitality. His commitment ensures unforgettable experiences and innovation across the industry.
Beatrice Tollman, founder of Red Carnation Hotels, built the brand with passion, vision, and an unwavering commitment to excellence. Having previously served as President, she remains the heart and soul of RCH, ensuring her dedication to service and quality continues to shape every hotel. Her legacy of hospitality and care is the foundation of the brand’s enduring success.
