Covid-19 update Gifts
Book
Skip to main content
  • Our hotel collection
    • Explore Our Hotels
    • London
      • Explore our London collection
      • Hotel 41
      • The Milestone Hotel & Residences
      • The Rubens at the Palace
      • The Egerton House Hotel
      • The Chesterfield Mayfair
      • The Montague on the Gardens
    • Dorset
      • Explore our Dorset collection
      • Summer Lodge Country House Hotel & Restaurant
      • The Acorn inn
    • Ireland
      • Explore our Ireland collection
      • Ashford Castle
      • The Lodge at Ashford Castle
      • Hatch Hall
    • Edinburgh
      • Explore our Edinburgh collection
      • 100 Princes Street
    • Guernsey
      • Explore our Guernsey collection
      • The Old Government House Hotel & Spa
      • The Duke of Richmond Hotel
    • South Africa
      • Explore our South Africa collection
      • Bushmans Kloof Wilderness Reserve & Wellness Retreat
      • The Twelve Apostles Hotel and Spa
      • The Oyster Box
    • Botswana
      • Explore our Botswana collection
      • Xigera Safari Lodge
    • Geneva
      • Explore our Geneva collection
      • Hotel d'Angleterre
    • Florida
      • Explore our Florida collection
      • The Chesterfield Palm Beach
      • Our hotel collection
      • Bouchard Finlayson
      • The TreadRight Foundation
      • TTC family of brands
      • Our story
      • Our people
      • Reasons to love Red Carnation Hotels
      • Awards & accolades
      • Image gallery
      • Covid-19
  • Experiences
  • Sustainability
      • Our partners
      • Our suppliers
      • Luxury travel advisors
      • Explore careers
      • Find a job
      • Learning & development
      • Meet the team
      • Management programme
      • Degree & Apprenticeship programme
      • Internship programme
  • Discover
  • Contact
Loading...
    Select Date

    All the reasons to love Red Carnation Hotels

    Tollman family in Xigera

    Our heart and soul

    We are a family in the true sense of the word. Family-owned and family-run, our warm, inclusive ethos embodies everything we do, embracing every guest, every hotel and every member of the Red Carnation team. Today the collection proudly stands at 20 exceptional properties around the world, each unique and special, whilst sharing the founding values that define the family-owned and run business.

    How we make guests feel

    No request is too large and no detail is too small. Every member of the Red Carnation family is empowered to make a genuine difference to every guest’s experience through generous hospitality and passionate service. We believe in creating thoughtful ‘tiny noticeable touches’ for our guests, from unique and authentic local experiences, special activities for our younger guests, to taking care of our V.I.Ps (Very Important Pets).

    Named with love

    Red Carnation Hotels is lovingly named after the signature flower worn by Stanley, the husband of our President and Founder, Beatrice Tollman. It is proudly worn by each and every member of our team as a symbol of our passion, commitment and care. The Oyster Box in South Africa also plays a special role in this love story, as this hotel is where Beatrice and Stanley shared their first meal together back in 1952.

    Full of character

    Our hotels are a celebration of their heritage and location, with a unique story to tell - whether that’s through the buildings' fascinating history, unique design, one-of-a-kind experiences or the memorable characters within our teams. We are very proud that most of our team members have been with us for many years, and that our guests enjoy being warmly welcomed back to our hotels by familiar faces, as part of our Red Carnation family.

    Inspiring locations

    From The Twelve Apostles Hotel and Spa, majestically perched above the Atlantic Ocean, and flanked by the majestic Twelve Apostles Mountain range, to the 350-acre Ashford Castle Estate overlooking Lough Corrib in the West of Ireland, our hotels are proud of their unique locations. Neighbours to the royal family, The Milestone Hotel & Residences in London overlooks Kensington Palace and Gardens, whilst The Rubens at the Palace is directly located opposite the Royal Mews of Buckingham Palace. 

    Signature dishes

    We are incredibly proud of our team of talented chefs, who combine delicious signature dishes created by Beatrice Tollman, with innovative menus inspired by locally produced and seasonal ingredients. Our sister vineyard Bouchard Finlayson complements our extensive wine cellar with hand-crafted wines from South Africa, and our mixologists are best in class when it comes to creative cocktails and whisky and gin tasting experiences.

    Elegant & thoughtful design

    Our hotel design is conceptualised by Beatrice Tollman, along with daughter Toni Tollman, and no two rooms are the same. Each and every design detail has been carefully considered with the rich history of the hotel building and the comfort of our guests. Expect deep hand-woven carpets, exquisite fabrics, antique or custom-made furnishings, hand-crafted chandeliers and an art collection that has been curated over 70 years.

    Extraordinary experiences

    Our strong local relationships and network of expert insiders create purposeful connections and extraordinary experiences for our guests, from little-known gems to personal favourites, always tailor-made down to the smallest detail. From private in-suite performances from the Royal Philharmonic Orchestra and private tours of the Royal Albert Hall and curator talks from The British Museum. Guests can even learn how to make traditional Irish soda bread on a sheep farm in the West of Ireland.

    Holistic wellness

    We believe in a holistic approach to wellness through rest, nourishment and genuine connections with both the people and the place. Our spas offer restorative journeys and modern therapies to heal, restore and calm. Our unique experiences offer an opportunity to connect with the local community in a meaningful way, and our culinary journeys offer guests the opportunity to interact with our specialist teams for a journey through the senses.

    History & heritage

    From the restoration of our 800-year-old Ashford Castle in Ireland to being the proud custodian of 150 rock art sites, some dating back 10,000 years at Bushmans Kloof in the Western Cape. Each hotel is a landmark of history and heritage, full of character and charm and accentuated by original artwork and antiques that give our guests a sense of place, and a hint of the past.

    Man sptaying cleaning solution in a bedroom

    We care

    The wellbeing of our teams and our guests is of the utmost importance to us. We are proud to partner with Leitha CleanCoat™, an effective and sustainable self-disinfection solution. This makes our hotel surfaces self-disinfecting, decomposing bacteria and viruses with an environmentally friendly, daily cleaning system. We are following the recommendations from the World Health Organization (WHO) and the Centres for Disease Control (CDC), and continue to work closely with the World Travel and Tourism Council (WTTC) to keep our guests, teams and hotels safe and healthy.

    Sustainability

    As a family-owned and run business, we genuinely care about our people and our local communities. We work hard to protect the wildlife and environments within which we operate, and are passionate about sustainability. We are committed to eliminating single-use plastics and have removed over 30 plastics from our hotels and supply chains. We work with Winnow Solutions to reduce our food waste and measure and manage our energy use. We proudly work with Clean Conscience to recycle leftover toiletries, and stock Belu water throughout our hotels

    Stay in touch

    Sign-up to our newsletter

    Subscribe to receive the latest news, announcements, and special offers

    We are proud to be part of a number of select and exclusive collections and memberships

    Tollman T logo navy
    TreadRight Foundation logo
    TTC logo
    • Contact Us
    • Legal
    • Media
    • Modern Slavery Act
    • Awards
    • Covid-19
    • Brochure

    London

    • Hotel 41
    • The Milestone Hotel & Residences
    • The Rubens at the Palace
    • The Egerton House Hotel
    • The Chesterfield Mayfair
    • The Montague on the Gardens

    Dorset

    • Summer Lodge Country House Hotel & Restaurant
    • The Acorn inn

    Ireland

    • Ashford Castle
    • The Lodge at Ashford Castle
    • Hatch Hall

    Edinburgh

    • 100 Princes Street

    Guernsey

    • The Old Government House Hotel & Spa
    • The Duke of Richmond Hotel

    South Africa

    • Bushmans Kloof Wilderness Reserve & Wellness Retreat
    • The Twelve Apostles Hotel and Spa
    • The Oyster Box

    Botswana

    • Xigera Safari Lodge

    Geneva

    • Hotel d'Angleterre

    Florida

    • The Chesterfield Palm Beach

    By using this site you are accepting our use of cookies to help provide the best possible service and experience. Please refer to our Privacy and Cookie Policy to read more about the cookies we use and how to change your settings.