Are all properties completely accessible?

Due to the historical significance of our properties, we are constricted with regards to making all the structural changes required be totally accessible. However, whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay with us is as comfortable as it is luxurious.

Can you provide additional items for safety?

Additional items such as a shower chair and pillow safety alarm can be provided upon request.

What emergency procedures do you have in place for those with additional needs?

Guest safety is our utmost priority. Our teams routinely practise emergency procedures, ensuring that anyone who has declared a need for assistance is prioritised in the event of an emergency. In addition, a number of our properties are equipped with stair evac chairs, with trained team members on site to operate them.

What additional items can you provide for comfort?

Additional lighting and the removal of furniture can be provided on request.

Accessibility

Contact Us

For any queries or requests, please contact our accessibility team using the link below.

Get in touch

Frequently asked questions

: Due to the historical significance of our properties, we are constricted with regards to making all the structural changes required be totally accessible. However, whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay with us is as comfortable as it is luxurious.
: Additional items such as a shower chair and pillow safety alarm can be provided upon request.
: Guest safety is our utmost priority. Our teams routinely practise emergency procedures, ensuring that anyone who has declared a need for assistance is prioritised in the event of an emergency. In addition, a number of our properties are equipped with stair evac chairs, with trained team members on site to operate them.
: Additional lighting and the removal of furniture can be provided on request.