Carbon reduction

We're partnering with McGrady Clark to enhance our energy management strategy. Their analysis has pinpointed opportunities to reduce consumption without affecting guest comfort. In 2025, we’ll begin installing advanced submetering systems in our London and Ireland properties to better understand and optimize energy use. Upgrades like thermal glazing, improved insulation, smart water systems, and more efficient appliances will help cut emissions and boost performance.

All of our UK, Ireland, and Geneva properties now run on 100% renewable electricity. In South Africa, we’re working on long-term plans to reduce reliance on non-renewable energy. We’re upgrading infrastructure with smart monitoring, better insulation, efficient lighting, and improved water systems. Technologies like presence detection and optimised ventilation help reduce waste while maintaining comfort.

Technology alone isn’t enough. We’re also encouraging more sustainable habits across our teams by building awareness and providing support to help reduce day-to-day energy use.

We’re focusing on both behaviour and technology to use water more efficiently. Flow restrictors are being added during bathroom refurbishments, and we’re developing a broader plan to measure and manage water use more effectively across our properties.

As part of the declaration, we’ve committed to:

1. Measuring and reporting our emissions
2. Setting clear targets to reduce carbon output
3. Supporting biodiversity and ecosystem restoration
4. Collaborating with partners and communities
5. Allocating the resources needed to meet these goals

Across our properties, we’re already implementing carbon reduction initiatives, including:

• Retrofitting buildings for energy efficiency
• Shifting towards renewable energy where possible
• Reducing food waste and sourcing more responsibly
• Managing water use more efficiently
• Engaging staff and guests in sustainability efforts