Celebrating the power of passion

As we emerge from the challenges and uncertainty of the past few months, we are thankful each and every day for our teams who have worked so hard to take care of our hotels and our guests, always with a genuine smile and warm hospitality.

Today, we are honoured to share the news that we have been named the 'number three best hotel brand in the world' by Travel+Leisure, alongside the following World’s Best Awards…

• The Milestone Hotel & Residences: Number 5 in the Top 10 London City Hotels
• Ashford Castle: Number 10 in the Top 10 Resort Hotels in the UK and Ireland
• The Oyster Box: Number 2 in the Top 3 Africa Resort Hotels and voted in Top 100 Hotels in the World

These awards are a timely gift of thanks to our passionate teams, who have spent the last year implementing new wellbeing measures, repairing, cleaning, and training to ensure that we uphold the standards that my parents set all those years ago. With a lifetime dedicated to hospitality, my parents are truly a reflection of the power of passion and the strength of empowerment, and they continue to inspire us all.

As we welcome more and more guests back to our hotels and look forward to the future together, we thank you for your loyal support and friendship which means more to my family than ever.

With our very warmest wishes,
Victoria Tollman